Sarah Butt
Lead Member of Technical Staff, Site Reliability Engineering, Salesforce
Sarah is currently a Lead Member of Technical Staff for Salesforce's Site Reliability Engineering organization. You'll likely find her talking about topics such as resilience, observability, and incident management and response. She is fascinated by scale,...
Skills
Observability & Incident Response
The practice of operational reliability: instrumentation, monitoring, SLO setup, incident response, on-call design, and day-to-day reliability operations. Covers alerting strategies, error budgets, incident management processes, and blameless postmortems. Drawn from practitioners at Honeycomb, Datadog, PagerDuty, and others.
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Resilience Engineering
The organizational side of reliability: learning from incidents, sociotechnical analysis, chaos engineering philosophy, and the limits of purely technical approaches. Covers incident analysis methods, safety culture, adaptive capacity, and building organizations that learn from failure. Drawn from practitioners at Netflix, Stripe, Honeycomb, Jeli, and others.
- +17
