Introduction\r\n
- Don't Cargo Cult Your Pricing
- Platform for Real Time Operations
- Pricing at PagerDuty
- Pricing Fundamentals
\r\n
Approaches to Understanding your Pricing \r\n\tLandscape\r\n\t
- Ask Your Experts
- Do General Market Research
- Conduct a Conjoint Analysis
- Design an a/b Test
\r\n\t
Figuring Out Your Pricing Metric\r\n
- Event Intelligence: PagerDuty Learnings
- JIRA Service Desk: Atlassian Learnings
- Monetization vs. Adoption
- Pricing Structure: Good, Better, Best
- PagerDuty Pricing Structure Issues
- PagerDuty New Pricing
\r\n\t
Q&A\r\n\t
- Small Sample Sizes and Big Decisions
- Choosing Features for Pricing Tiers
- Breaking Down Bundles: How To
- Current PagerDuty Pricing Structure
- Thoughts on Software Trials
- Focusing on a Single Pricing Metric vs. \r\n\t\tMultiple
- Margins and Pricing Work
- Freemium and SaaS Pricing Models
- Thoughts on Volume Pricing for Large Customers
- Thoughts on Resellers and Partners
\r\n\t

",{"_103":5060,"_5024":5061,"_24":5026},{"_103":5058,"_5024":5059,"_24":5026},{"_103":5056,"_5024":5057,"_24":5026},"5LBq61qEabTD","0cc96902-f1bf-4fc7-a63e-73a7f4fc721e","x6AsYRwNmq5L","73c55bad-99db-4c07-a85a-a14c55070868","wOrL53r84T7V","blog-post-7446","items",[5118,5119,5120],"recent",[5066,5067,5068],{"_5069":5104,"_89":5105,"_5042":-5,"_5073":5106,"_48":5107,"_14":5108,"_5077":5078,"_59":5109,"_5080":5081},{"_5069":5090,"_89":5091,"_5042":-5,"_5073":5092,"_48":5093,"_14":5094,"_5077":5078,"_59":5095,"_5080":5081},{"_5069":5070,"_89":5071,"_5042":5072,"_5073":5074,"_48":5075,"_14":5076,"_5077":5078,"_59":5079,"_5080":5081},"content",[5082],17,"https://cdn.sanity.io/images/50q6fr1p/production/28801f05c737cc57c3c04d467a0a54838fc70ad0-1200x630.png","objectID","9d8377ac-25e6-47b7-8e40-22ee9a7cb43e","2026-08-27T16:38:00.000Z","understanding-code-by-treating-it-as-a-graph","templateType","default","Is the Key to Understanding Code Treating it as a Graph?","typeName","blogArticle",{"_103":5083,"_24":184,"_185":5084,"_187":5085,"_189":190},"d8cde6678d08",[5086],[],{"_103":5087,"_24":227,"_228":5088,"_230":5089},"27e674f3e7de",[],"Treating software as a graph may be the key to quickly understanding and maintaining software in the age of AI. Open-source creator Vitali Avagyan explains.",[5096],20,"7f2db4aa-8e93-45db-a467-a326acd92cfb","2026-10-02T19:09:00.000Z","long-horizon-agents-part-2-memory-is-more-than-recall","Long-Horizon Agents, Part 2: Memory Is More than Recall",{"_103":5097,"_24":184,"_185":5098,"_187":5099,"_189":190},"82f5581705a2",[5100],[],{"_103":5101,"_24":227,"_228":5102,"_230":5103},"4283a07b60d3",[],"Agents need persistent memory to become performant for long-horizon jobs. Amir Zohrenejad surveys the state of agentic memory and covers what’s missing.",[5110],16,"616147c4-aa4e-4ab9-83ae-f20398e6871d","2026-10-20T16:48:00.000Z","how-to-orchestrate-multiple-agents-from-the-terminal","How to Orchestrate Multiple Agents from the Terminal",{"_103":5111,"_24":184,"_185":5112,"_187":5113,"_189":190},"19b8b2c958d1",[5114],[],{"_103":5115,"_24":227,"_228":5116,"_230":5117},"0cbb628f4fd2",[],"Open-source creator Gaurav Gosain explains how his work with terminal multiplexers led him to build multi-agent orchestration.",{"_5069":5152,"_89":5153,"_5042":5154,"_5073":5061,"_5139":5140,"_48":5155,"_14":5156,"_59":5157,"_5080":25},{"_5069":5136,"_89":5137,"_5042":5138,"_5073":5059,"_5139":5140,"_48":5141,"_14":5142,"_59":5143,"_5080":25},{"_5069":5121,"_89":5122,"_5042":5123,"_5073":5057,"_48":5124,"_14":5125,"_59":5126,"_5080":5127},[5128],"49:27","https://cdn.sanity.io/images/50q6fr1p/production/7ea1ac95f080e818e315f3d91637dfc40a2b5855-3000x3000.jpg","2025-09-22T07:10:00.000Z","platform-builders/ep-14-navigating-restaurant-tech-s-roadmaps-with-anthony-presley","Platform Builders Ep. #14, Navigating Restaurant Tech’s Roadmaps with Anthony Presley","podcastEpisode",{"_103":5129,"_24":184,"_185":5130,"_187":5131,"_189":190},"73093953c176",[5132],[],{"_103":5133,"_24":227,"_228":5134,"_230":5135},"97510bdd4be0",[],"On episode 14 of Platform Builders, Christine Spang and Isaac Nassimi speak with Anthony Presley. Anthony walks through his journey from early consulting to creating workforce management SaaS, highlighting how persistence and customer-driven development shaped his companies. Together, they dig into the complexities of restaurant software, the importance of open ecosystems, and where dining tech is headed.",[5144],1021.4204,"https://image.mux.com/a5Ak6m4e02f3ETs5cgQ65pHEsBTdIO400Y/thumbnail.png","poster","mux","2025-09-25T16:00:00.000Z","sourcegraph-s-quinn-slack-on-founder-folklore","Sourcegraph's Quinn Slack on Founder Folklore",{"_103":5145,"_24":184,"_185":5146,"_187":5147,"_189":190},"6adc6b26ac77",[5148],[],{"_103":5149,"_24":227,"_228":5150,"_230":5151},"7ceaac68ea30",[],"Sourcegraph CEO Quinn Slack argues that in the AI era, founders must abandon outdated playbooks, move radically faster, and stay hands-on with product to survive constant change.",[5158],1535.300433,"https://image.mux.com/Z61fJ1WwIRxzOYUVQXhiHjIU5b6Q02sPp/thumbnail.png","2018-01-08T08:00:00","pricing-a-new-product-adventures-in-research-rollouts","Pricing A New Product: Adventures in Research & Rollouts",{"_103":5159,"_24":184,"_185":5160,"_187":5161,"_189":190},"c793962267ed",[5162],[],{"_103":5163,"_24":227,"_228":5164,"_230":5165},"c793962267ed0",[],"Watch as this panel of experts from PagerDuty, Atlassian and RedisLabs discusses the research methodologies, packaging techniques, and stakeholder communications required to rollout a successful pricing change.",{"_103":5167,"_24":184,"_185":5168,"_187":5169,"_189":190},"20b806983982",[5170],[],{"_103":5171,"_24":227,"_228":5172,"_230":67},"20b8069839820",[],"2023-04-21T21:45:14Z","7e3a37a4-a56d-440a-85a2-de52431c5fde","3wgj8X5vear6qceF9bUPYZ","2024-11-12T22:18:04Z","ctaType","email","decoration","decorationPosition","top_left",[5190],"file","label","Subscribe Now","link","https://share.hsforms.com/1_KYaR4lAQm-C8_9H7r4MIwqdoyu","Subscribe to Heavybit Updates","override",{"_103":5191,"_24":184,"_185":5192,"_187":5193,"_189":190},"481da9627862",[5194],[],{"_103":5195,"_24":227,"_228":5196,"_230":5197},"4eeeef09e3560",[],"You don’t have to build on your own. 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We send the best strategies, tools, and industry updates directly to your inbox.","targetURL"]

Don’t Cargo Cult Your Pricing

Speakers